Privacy Policy

1. Introduction

Pitstopia ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. We do not sell your personal information to anyone. We use your data only to provide and improve the Pitstopia service—including showing you relevant stops and enabling a seamless login experience.

2. Information We Collect

We collect only what is necessary to run the service:

• Account information: Name, email address, mobile number, and password. These are used solely for creating and securing your account and for seamless login—we do not use them for marketing, advertising, or any purpose other than authentication and account management.
• Location data: When you allow it, we use your device's location only to show you nearby certified stops (e.g. restaurants, washrooms) and to improve your experience. Location is used exclusively for this service and is not sold, shared for advertising, or used for any other purpose.
• Usage data: We may collect anonymous or aggregated data (e.g. app usage, crash reports) to improve the app. This does not identify you personally.

3. How We Use Your Information

We use your information only for:

• Providing and maintaining the Pitstopia service
• Authenticating you and enabling seamless login (email, mobile, password)
• Showing you relevant stops and services based on your location (location used only for this purpose)
• Responding to your requests and support queries
• Improving our app and fixing issues (using anonymised or aggregated data where possible)
• Complying with applicable laws

We do not sell, rent, or trade your personal data. We do not use your email, mobile, or location for third-party advertising or marketing.

4. Data Sharing and Disclosure

We do not sell or share your personal information with third parties for their marketing or advertising. We may share data only: (a) with service providers who help us run the app (e.g. hosting, analytics) under strict confidentiality; (b) when required by law or to protect our rights; or (c) with your consent. Location, email, and account data are not shared for advertising or sold under any circumstances.

5. Data Retention and Security

We retain your account and usage data only for as long as needed to provide the service and as required by law. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. Your password is stored in a secure, hashed form.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct or update your data
• Request deletion of your data
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent (e.g. location)
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at contact@pitstopia.com. We will respond in accordance with applicable law.

7. Children's Privacy

Our Service is not directed at children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the latest version. We encourage you to review this page periodically. Continued use of the Service after changes constitutes acceptance of the updated policy.

9. Contact Us

For any questions about this Privacy Policy or your personal data, please contact us:

Email: contact@pitstopia.com
Website: www.pitstopia.com